ABOUT US
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We offer customised, simple and innovative solutions in the healthcare sector
Not only operational management of practicesbut consultancy on healthcare and management matters,clinical audit and technical support services,call center services and health centre with staff trained on the subject, liquidators and internal doctors.
Health Assistance
MISSION AND VALUES
Our mission is to simplify the experience of our Clients by offering a dedicated, courteous and highly professional service.
Specialized
Team
Our Health Center is made up of a team of highly specialized operators in the healthcare sector.
Transparency and
Clarity
Patients can count on us to receive clear and verifiable information on their health plans and reimbursement procedures.
Contact
Center
Our Contact Center is organized to guarantee a rapid and efficient response to Patients' requests, through the channels they prefer and for proactive interventions in identifying the best solutions for their every need
Assistance on
Measurement
We are aware that each Patient has different needs, and this is why we offer tailor-made assistance ready to provide a personalized service.
Feedback
Continuous
Our commitment to excellence is also reflected in our willingness to listen to partner feedback. We pursue continuous improvement on our services, in the constant search for the best Customer Experience for our patients
History
Birth and evolution of the first national health center for third sector entities
Cooperator Members
Year of transformation CoopSalute into Health Assistance S.C.p.A
Year of incorporation WinSalute into Health Italia S.p.A.
Health Assistance
ASSISTANT MANAGEMENT
We place ourselves on the market by recognizing the value and experience of social cooperation in the social and healthcare sector, stipulating agreements and conventions with mutual aid companies , Assistance Funds, Health Funds and Insurance Companies on the one hand and Cooperatives, Service Companies, healthcare facilities and freelancers on the other.
Relying on Health Assistance means being able to count on:
An already pre-structured administrative and functional management process.
24-hour telephone center with operators and doctors ready for emergencies and advice.
Economic solidity to guarantee clients to protect themselves with transparency and security.
Administrative management activities for patients.
Regulatory-tax consultancy activities and complaints management.
Online services to facilitate access to the use of the health plan.